Salaam Sleep — Cookie & Analytics Policy

Last updated: 6 October 2026

This Cookie & Analytics Policy explains how Salaam Sleep uses cookies, local storage, device storage, analytics technologies and similar tools when you use our website and progressive web application (PWA).

This policy should be read alongside our Privacy Policy and Terms & Conditions.

1. What Are Cookies and Similar Technologies?

Cookies are small pieces of information stored by a website or service on your device.

Salaam Sleep may also use technologies that perform similar functions, including:

• Local storage
• Session storage
• Device caches
• Progressive Web App storage
• Offline content storage
• Authentication tokens
• Analytics identifiers

Some of these technologies are necessary for Salaam Sleep to work properly.

Others, particularly analytics technologies, are optional and are used only where permitted and where any required consent has been provided.

2. Essential Technologies

Salaam Sleep uses certain storage technologies because they are necessary to provide the service.

These may be used for purposes such as:

• Keeping you signed in
• Authenticating your account
• Maintaining account security
• Remembering essential account information
• Confirming subscription access
• Remembering preferences
• Operating the story player
• Supporting offline functionality
• Saving downloaded stories or audio
• Supporting parent bedtime-message functionality
• Maintaining necessary application settings
• Providing other core features you request

Because these technologies are required to provide the service, they may operate without optional analytics consent where permitted by law.

3. Analytics

Salaam Sleep may use analytics to help us understand how the service is being used and how it can be improved.

Where consent is required, non-essential analytics will only operate after you have chosen to accept analytics.

Analytics may help us understand information such as:

• How many people visit Salaam Sleep
• Which parts of the service are used
• How visitors move through the website or application
• Which stories or features are popular
• Whether users experience technical problems
• How users discover Salaam Sleep
• Whether visitors begin a free trial
• Trial-to-paid subscription conversion
• General engagement with Salaam Sleep
• Overall service performance

We use this information to understand and improve Salaam Sleep.

4. Analytics Consent

When you first use Salaam Sleep, you may be given a choice regarding optional analytics.

You may choose to:

Accept Analytics

or

Reject Analytics

Rejecting optional analytics should not prevent you from using the core Salaam Sleep service.

Essential technologies required to provide the service may continue to operate.

5. Before You Give Consent

Where consent is legally required, Salaam Sleep will not intentionally activate non-essential analytics tracking before you have made your choice.

Essential technologies may still operate where they are necessary for:

• Authentication
• Security
• Account access
• Subscription verification
• Core application functionality
• Offline functionality
• Features specifically requested by you

6. Changing Your Choice

You may change or withdraw your analytics choice through the privacy or settings controls made available within Salaam Sleep.

If you withdraw analytics consent, we will stop future non-essential analytics processing that relies on your consent.

Where reasonably possible, applicable locally stored analytics identifiers will also be removed or reset.

Withdrawing analytics consent does not affect processing that occurred lawfully before consent was withdrawn.

7. Local Storage

Salaam Sleep may use local storage on your device for core functionality.

This may include information relating to:

• Your current session
• Account authentication
• Subscription access
• Preferences
• Audio settings
• Offline stories
• Downloaded audio
• Cached images
• Parent bedtime-message functionality
• Other application settings

Some of this information may remain on your device until it expires, is replaced, you remove it, or you clear the application's/browser's stored data.

8. Offline Content and Caches

Salaam Sleep may allow stories, audio or other content to be stored locally so that certain features can work offline.

These files may be stored within browser or PWA caches.

Clearing your browser data, clearing Salaam Sleep's application data or uninstalling the PWA may remove locally stored content.

Downloaded content is provided for personal use through Salaam Sleep and remains subject to our Terms & Conditions.

9. Parent Bedtime Voice Recordings

Salaam Sleep may use device storage or caching as part of the parent bedtime-message feature.

Parent voice recordings are treated as private user content.

Any cloud storage, processing and deletion of parent voice recordings is explained further in our Privacy Policy.

Analytics should not be used to analyse the contents of your private parent voice recording.

10. What Analytics Does Not Mean

Our use of analytics does not mean that we sell your personal information.

We do not intend to use parent bedtime voice recordings for advertising analytics.

We do not intend to use children's profile information for targeted advertising.

Salaam Sleep is designed as a family service, and we aim to minimise unnecessary collection of information relating to children.

11. Children and Analytics

Salaam Sleep content is designed for families and children, but accounts are intended to be controlled by parents or guardians.

We do not intend to build advertising profiles of children through Salaam Sleep.

Where analytics is used, its purpose is to understand and improve the service rather than to provide behavioural advertising to children.

12. Third-Party Services

Salaam Sleep may rely on third-party service providers for parts of its technical infrastructure.

These may include services relating to:

• Hosting
• Authentication
• Payments
• Application infrastructure
• Analytics
• Error monitoring
• Communications

Some providers may set or use their own necessary technologies when providing their services.

Where third-party analytics or other non-essential technologies require consent, we aim to prevent them from operating until the appropriate consent has been provided.

13. Payment Services

Payments may be processed through Stripe.

Stripe may use cookies or similar technologies necessary to securely process payments, prevent fraud and provide its services.

Stripe's processing is also governed by its own privacy and cookie practices.

14. How Long Information Is Stored

Different cookies and storage technologies may remain for different periods.

Some information exists only during a session.

Other information may remain for longer so that Salaam Sleep can remember settings, authentication state, consent choices or downloaded content.

Analytics information is retained only for as long as reasonably necessary for the relevant purpose and in accordance with our Privacy Policy and applicable legal requirements.

15. Clearing Stored Information

Your browser or device may allow you to clear cookies, local storage and cached application data.

Doing so may:

• Sign you out
• Remove preferences
• Remove offline downloads
• Remove locally cached audio
• Reset certain settings
• Affect other locally stored Salaam Sleep functionality

Clearing your device storage does not necessarily delete information associated with your Salaam Sleep account that is stored on our systems.

To permanently delete account information, please use the available account-deletion process or contact Salaam Sleep support.

16. Do We Use Advertising Cookies?

Salaam Sleep does not currently intend to use third-party behavioural advertising cookies to target children or families with personalised advertising within the service.

If this changes materially in the future, we will update this policy and obtain any consent required by applicable law.

17. Changes to This Policy

We may update this Cookie & Analytics Policy when:

• Salaam Sleep introduces new functionality
• Our analytics tools change
• Our technology changes
• Our service providers change
• Legal or regulatory requirements change

The latest version will be made available through Salaam Sleep.

The date at the top of this policy indicates when it was last updated.

18. Contact Us

If you have questions about cookies, analytics, local storage or privacy within Salaam Sleep, please contact us through the support/contact system within Salaam Sleep.

For more information about how we handle personal information, please read the Salaam Sleep Privacy Policy.

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Cookie & Analytics Summary

Essential storage: Required for Salaam Sleep to function and may operate without optional analytics consent where permitted.

Analytics: Used to understand and improve Salaam Sleep.

Optional analytics consent: Accept or Reject.

Rejecting analytics: Does not prevent access to the core Salaam Sleep service.

Changing your choice: Available through the relevant privacy/settings controls.

Advertising to children: Salaam Sleep does not intend to use behavioural advertising cookies to target children.

Parent voice recordings: Not used for advertising analytics.